1. Who provides Wrkr
Obra Inc provides Wrkr. You can contact us at support@wrkr.dev. Our legal-notices address is 30 N Gould St 66299, Sheridan, WY 82801, United States. We refer to Obra Inc as “Wrkr,” “we,” or “us.” If you subscribe for an organization, you must have authority to bind it. You must be at least 18 and legally able to enter this agreement.
2. What you receive
Wrkr supplies a managed Linux computer in the cloud and an interface for AI workers. Workers can use browsers, run code, create and store files and perform scheduled work. Workers in your account share the account's computer allocation. Your purchase disclosure states the included capacity, service allowances and available features. A worker is not a separate physical server.
Wrkr-provided app email is not included at launch. It is planned for a future release with a fair-use allowance and limits disclosed before availability. You can connect a separate email provider for your app; its charges and terms apply. Wrkr account, activation and billing messages are separate from this future app-email feature.
AI access is supplied by the provider you connect, under its own eligibility rules, limits and billing. Your Wrkr subscription does not include another provider's paid plan. Domains, payment processing for your own business, and other external services may also cost extra.
An internet connection and compatible browser are required. Availability, resource limits, third-party services and requests for human action can affect tasks. We do not promise unlimited resources, uninterrupted operation, error-free AI outputs or that every website permits automation.
3. Your account and instructions
Provide accurate account and billing information, protect your credentials and promptly tell support about suspected unauthorized access. Use only accounts, software and content you are authorized to use. You remain responsible for instructions to your workers and apps you publish. Review outputs and material external actions, including sending, publishing, purchases and deletion. Do not rely on the service for emergency response or work that requires guaranteed availability.
4. Your content and access by the service
You retain your rights in the content you provide. You grant Wrkr permission to host, process, transmit and back it up only as reasonably needed to provide, secure, recover and support the service and comply with law. This permission does not transfer ownership to Wrkr. Third-party rights and AI-provider terms may affect generated content and connected services.
Authorized operators may access service data when necessary for those purposes. This is not an end-to-end encrypted service in which only you can access all information. The Privacy Policy explains handling of personal information. Where Wrkr processes personal data for your business, the applicable data-processing agreement must be in place before that processing begins.
5. Monthly subscription
Payments are made by card through Stripe. The amount, currency, applicable taxes, plan allowances and renewal terms are shown before you pay. Your subscription renews monthly until cancelled. You authorize the disclosed recurring charges when subscribing. Separate, optional services require their own disclosed agreement; we do not silently convert a fixed plan into an uncapped usage bill.
You can stop renewal at any time. Ordinary cancellation takes effect at the end of the current paid billing period, not necessarily the last day of a calendar month. Removing a worker or closing a browser does not cancel billing. Refunds and Cancellation explains the process.
We will give at least 30 days' advance notice of a price increase or a material reduction to your paid plan. Such changes apply no earlier than the next renewal after that notice period. You may cancel before the change applies. Urgent legal or security changes may take effect sooner when necessary; we will explain them where lawful and practicable.
6. Availability, failures and remedies
We use reasonable care to provide the described service. Backups support recovery but do not guarantee every historical version or uninterrupted access. Keep your own copy of important work. Report material service failures to support. If we cannot provide a material part of the service and cannot reasonably remedy it, you may end the affected service and receive a refund for its undelivered prepaid portion. Rights required by applicable law remain available.
7. Suspension and termination
We may restrict service for overdue charges, material violations of the Acceptable Use Policy, security risks or legal requirements. For ordinary nonpayment, we will notify you and allow seven calendar days from the failed-renewal notice to resolve payment before suspending workloads. Workloads may continue during this grace period. If payment remains unresolved at its end, the subscription ends and the export period described below begins. We do not keep renewing or accumulating new monthly subscription charges after that termination. Resolving payment during grace continues the original monthly cycle; it does not add a separate daily plan. A failed renewal does not automatically mean immediate data deletion. Urgent abuse, security or legal restrictions may require immediate action; we will provide a reason and a way to contact support where lawful.
You can ask us to review a restriction by replying to the notice or contacting support. We will consider relevant information and restore access when the issue is resolved and lawful. If we end your service for reasons other than your material breach, we will refund the undelivered prepaid portion. Required legal remedies apply regardless of this distinction.
8. When paid access ends
For ordinary cancellation, workers, schedules and hosted apps stop at the paid-through date. For unresolved nonpayment, they stop at the end of the notified seven-day grace period. An urgent security, abuse or legal restriction may stop them sooner. The notice identifies which event applies and the resulting service-end date. A temporary suspension is not account termination and does not by itself start the deletion clock. If it becomes termination, we will confirm the service-end date and applicable export or legal-preservation restrictions.
A seven-calendar-day export period starts at service end. During it you can complete an authenticated export or request one through support, without continuing workloads. Export covers saved workspace data held by Wrkr; connected providers may require separate exports of data held only in their services. We will notify you of the service-end and export dates.
We will not delete data needed for a verified export requested on time before making that export available and allowing seven calendar days to retrieve it. If verification is needed, we will explain what is required and give a reasonable response deadline before deletion. This protects a timely request; it does not continue compute access. Subject to this export completion rule, active workspace content is deleted after the export period, and backup erasure is completed within 30 further days. Specific legal-preservation requirements may require restricted retention. Where a legal or security restriction prevents ordinary export, we will explain permitted options where lawful. Retained data is not used to resume normal service or contact. The Privacy Policy describes business-record exceptions.
If you request immediate deletion, we will confirm the scope and consequences before erasing work. A verified request to delete the whole account also stops subscription renewal; we will confirm both billing and data consequences. Deleting an individual worker does not stop account billing. Deletion does not itself create a refund entitlement. Do not rely on reactivation after the export period.
9. Responsibility and applicable rights
Neither party excludes liability where exclusion is prohibited, including applicable liability for fraud, deliberate misconduct or injury caused by negligence. Consumer guarantees and other mandatory rights are preserved. Subject to those rights, neither party is responsible for indirect or consequential losses that were not reasonably foreseeable. For other claims arising from the service, the aggregate liability limit is the greater of USD 100 or the Wrkr subscription fees paid in the 12 months before the event giving rise to the claim.
Wyoming law governs these terms to the extent permitted by applicable law. A consumer retains the mandatory protections and court access available in their place of residence. These terms do not impose mandatory arbitration or waive class-action rights. Contact support first if you want help resolving a dispute; doing so is not a condition on exercising a legal right.
If a provision cannot be enforced, the rest continues where legally possible. We will notify you at least 30 days before material adverse changes to these terms affect a future paid period, except where an earlier legal or security change is necessary.